211 South Wheaton Avenue
Allow your workers to succeed
As a small business owner, you have probably learned several important lessons in the past, including the fact that you simply cannot do everything yourself. This is especially true during these uncertain times. But it is not easy letting go and empowering employees to do meaningful work in your stead. It requires a high level of trust on both ends of the relationship.
What is the best way to go about it? Of course, the particulars will vary according to the personalities and the nature of the business, but here are some practical suggestions:
• Share your vision. It is difficult for employees to meet your expectations if they do not have as clear understanding of what it is you are trying to accomplish. This applies to both the overall mission of the company as well as to specific tasks. Realize that their methodology may not always match your own—no two people work exactly the same way all the time—but the results are mostly what matter.
• Provide incentives. You care deeply about your business because it is your business. Although you can expect some loyalty and dedication from employees, they do not have the same vested interests you have. With that in mind, you might offer some extra monetary incentives to employees who will be stepping into your shoes. Also, you may choose to promote an employee or at least create a path to advancement within the firm. This could be especially important to someone who sees his or her career as being stalled.
• Present a challenge. Usually, workers are hired to fulfill specific roles based on their capabilities, but after awhile they become mired in a rut. Offering them leadership and other opportunities will likely stimulate their creative juices and could result in some of their best work. More often than not, you will find employees will rise to the challenge. Figure out how to best utilize their skillsets in new and challenging formats.
• Establish reasonable standards. Employees will find it helpful if you set goals and a way for measuring how they are performing. Be realistic about what you can expect them to achieve. It does not have to necessarily be quantified (e.g., using a grading scale), but they will benefit from some feedback and, if needed, constructive criticism.
• Get out of the way. Finally, the worst thing you can do is hover in the background or micromanage the situation. Once you have established the basic parameters, let employees operate without any significant encumbrances. Naturally, depending on the circumstances, some restrictions may be required. But you are giving them the job; now let them do it. Empowering employees can be beneficial for the long-term growth of your firm. In addition, you can attract better talent and retain those workers if they see this as part of the job.
Reminder: Don’t try to do it all alone.